These Messaging Terms govern the Wizley SMS program - text messages that Wizley sends to you, our customers and prospective customers, about your account and our Services. They are separate from the messaging terms our platform generates for each agent's own lead funnel, which are published under that agent's business.
Program description
When you provide your mobile number and opt in, Wizley may send you text messages related to your account, onboarding, provisioning status, appointment and lead alerts, security notices, and occasional product updates. Consent to receive marketing texts is optional and is not a condition of purchasing any goods or services.
Message frequency
Message frequency varies based on your account activity and the alerts you enable. You may receive recurring messages. Transactional messages, such as verification codes and lead or booking alerts, are sent as events occur.
Message and data rates
Message and data rates may apply. Your mobile carrier's standard messaging and data charges will apply to each message sent or received, according to your plan. Wizley does not charge you for the text messages themselves. Contact your wireless provider for details about your plan.
How to opt out - reply STOP
You can cancel the SMS program at any time by replying STOP to any message. After you send STOP, we will send one confirmation message and then stop sending SMS messages to that number. You may continue to receive messages for a short period while your request is processed. To rejoin, opt in again as you did originally.
How to get help - reply HELP
For help at any time, reply HELP to any message, or contact us at support@wizley.io. Replying HELP will return contact information for support.
Supported carriers
Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your wireless carrier and is not guaranteed.
Your consent and information
By opting in you confirm that the mobile number you provide is yours and that you are authorized to receive messages at it. If you change or deactivate your number, you agree to notify us. We handle the information collected through this program in accordance with our Privacy Policy.
Changes to these terms
We may update these Messaging Terms from time to time. When we do, we will revise the "Last updated" date above. Your continued participation in the SMS program after a change takes effect constitutes acceptance.
Contact us
Questions about the SMS program can be sent to support@wizley.io.
Wizley is operated by Wizley LLC, a California limited liability company, at 100 Shoreline Hwy Ste B280, Mill Valley, CA 94941. Questions about this document can be sent to support@wizley.io.